My staff has heard me say in every new employee orientation that “a complaint is a second chance to make it right.” An unhappy customer who doesn’t take the time to complain, or doesn’t feel that complaint is acknowledged, may simply walk away, chose another provider, or worse yet, write a terrible online review. ...
Congratulations to Office Managers Jeannette Gonzales and Kathleen Fulmor. HHA Supervisor Chrissy Beane travels to Sacramento to educate lawmakers about homecare. ...
At Home Nursing Care joined with all local hospitals and hundreds of health care providers last week in an emergency drill with a very realistic scenario. We pretended a big earthquake in Los Angeles shut down freeways and led to a shortage of supplies being delivered to local communities....
The recently released Genworth Cost of Care Survey for 2018 shows that assisted living communities are outpacing all other options in the rising cost of care. Nationally, the cost for assisted living is up 3.8% annually per year since 2014, or 67% total increase, with short supply of available rooms and a tight labor market as the underlying reasons....
At Home Nursing Care is proud to join with Palomar Health in working to improve client care from hospital to home. Palomar Home Caregivers is the only hospital-based home care organization in San Diego County. Established in 1989, it is also one of the longest serving providers....
"In my 22 years as a physician., they are the best I've ever seen."Dr. Luis J. Navazo, M.D. speaking about At Home Nursing Care....
You want to hear my favorite saying of how I made it? I didn't drink, smoke, tell dirty jokes, or go with the girls who did....
Founder Lauren Reynolds recounts her mother's battle with terminal breast cancer and how it inspired the launch of At Home Nursing Care and drives our passion to provide quality in home care. ...
In this short video, At Home Nursing Care explains the difference between having a caregiver or a nurse at home to support the best in home care for yourself or someone you love....
